Shipping policy
SHIPPING POLICY
Delivering Cuteness
Thank you for shopping with Tara’s Doll World. We are delighted to deliver handcrafted cuteness to your doorstep! Please take a moment to review our shipping terms and conditions below to better understand our delivery process and timelines.
1. SHIPPING COVERAGE
We currently offer pan-India delivery through our trusted third-party logistics partners. Our delivery network ensures reliable and trackable shipping across most serviceable pin codes in India.
2. ORDER PROCESSING AND DISPATCH TIMELINES
● Processing Time: All orders are processed within 2–3 business days from the date of confirmation, subject to product availability and quality checks.
● Festive Seasons & High-Demand Periods: During peak periods (such as Diwali, Christmas, or flash sales), the dispatch timeline may extend to 7–10 business days due to high order volumes.
● Shipping Days: Orders are shipped from Monday to Saturday. We do not dispatch on Sundays and public holidays.
● Once dispatched, you will receive an email confirmation with your tracking number and the name of the courier partner for easy tracking.
3. ESTIMATED DELIVERY TIME
● After dispatch, our logistics partners typically deliver within 3–5 business days based on your location.
● Remote or out-of-service areas may require additional delivery time.
4. SHIPPING FEES
● Shipping charges for all orders is as specified on the website at the time of checkout.
DELIVERY ISSUES & TAMPERED PACKAGING
We request all customers to inspect the package at the time of delivery:
● If you notice that the outer packaging is tampered with, damaged, or opened, please refuse delivery and immediately contact us at
care@tarasdollworld.com, mentioning your Order ID and attaching a
photograph of the package.
● We will initiate a fresh shipment or refund after investigating the matter.
5. DELAYED OR MISPLACED SHIPMENTS
In case of delayed delivery beyond the normal timelines, please reach out to us with your order details:
Include your Order Number in the subject line.
If your shipment is lost or misplaced in transit, we will:
● Reship the same product (if in stock), or
● Issue a store credit, or
● Initiate a full refund to your original payment method.
Note: You will be required to confirm in writing that the product has not been received. Tara’s Doll World reserves the right to verify such claims, and our decision in this regard shall be final and binding.
7. CHANGE OF SHIPPING ADDRESS
If you wish to change your shipping address, please notify us via email before dispatch (within 24 hours of placing the order). Once the order is shipped, we may not be able to reroute the package.
8. FORCE MAJEURE
Tara’s Doll World shall not be held liable for delays caused by circumstances beyond our reasonable control, including but not limited to natural disasters, pandemics, strikes, customs delays, or disruptions in logistics services.
CONTACT US
For any shipping-related queries or concerns, feel free to contact our customer care team:
